ATA - Report a Claim

Experience a

Straightforward,

Fit-for-Purpose

Claims

Philosophy

At ATA, we believe in doing what’s right, quickly and effectively. Just like our underwriting, our claims philosophy centres on being straightforward and fit-for-purpose — ensuring that when you need us most, the process is simple, transparent, and aimed at helping your business move forward.

Contact Claims

Your broker is your primary point of contact and will liaise directly with us on your behalf.

By working closely with your broker, ATA can streamline the process and ensure you’re supported every step of the way.

To contact Claims directly please use the form below.

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Insurance that helps your business move forward.

At ATA, we’re committed to handling your claim with integrity, efficiency, and the care your business deserves.

Straightforward
We make every effort to keep the claims journey hassle-free. Our team is here to guide you through the process clearly and promptly, giving you the information you need when you need it

Fit-for-Purpose
Everything we do is designed to be practical and purposeful, delivering fast resolutions.

Helping You Move Forward
Our goal is to help your business move forward as quickly as possible, with minimal stress and disruption.

A claims process that is straightforward.

1. Notify Your Broker
As soon as possible after a loss or incident, inform your broker. They will work with you to gather any supporting documents —such as photographs, invoices, or official reports — and pass them on to us.
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2. Complete Required Forms
Once you’ve spoken with your broker, you may need to fill in one of our claim forms or provide additional details. We strive to keep paperwork to a minimum, using clear, concise instructions.
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3. Resolution and Settlement
We aim to settle valid claims as quickly as possible. Once approved, we work efficiently to provide your agreed settlement — helping your business move forward.

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ATA, with you all the way

ATA invests significant resources in developing new risk models, new policy language, and new coverages that enable the adoption of technologies, services, and business models. ATA offers insurance products that are truly fit-for-purpose. Reach out to ATA today and learn how ATA can insure your business moves forward.